Terms of service
Last updated: 30.05.2026
Welcome to NISAE. These Terms & Conditions (“Terms”) govern your access to and use of our website, products, services and any related features offered through NISAE (“Services”). By using our website or purchasing from us, you agree to these Terms.
Please read these Terms carefully before using our Services. If you do not agree with these Terms, please refrain from using our website.
1. GENERAL INFORMATION
Throughout these Terms, the terms “we”, “us”, “our” and “NISAE” refer to NISAE.
Our online store is hosted through Shopify, which provides the e-commerce platform that enables us to offer our products and services.
We reserve the right to update, modify or replace parts of these Terms at any time. Changes become effective immediately upon publication on this website. Your continued use of the website following any updates constitutes acceptance of those changes.
2. ELIGIBILITY & ACCOUNT RESPONSIBILITY
By using our Services, you confirm that you are at least the age of majority in your country or region of residence, or that you have permission from a legal guardian to use our Services.
You may be required to provide personal information such as your email address, shipping address, billing details and payment information to place an order or create an account.
You agree that all information provided is accurate, complete and up to date.
You are responsible for maintaining the confidentiality of your account information and for all activities conducted under your account.
3. PRODUCTS & PRODUCT INFORMATION
At NISAE, we strive to present our products as accurately as possible. However, colours, textures and product appearance may vary depending on your device settings and screen display.
We make every effort to ensure product descriptions, images and details are accurate, but we cannot guarantee that all information will always be entirely free from errors, omissions or inaccuracies.
We reserve the right to modify, discontinue or update products, collections, pricing and availability at any time without prior notice.
4. ORDERS & ACCEPTANCE
When placing an order, you submit an offer to purchase products from NISAE.
Once your order is placed, you will receive an order confirmation email acknowledging receipt of your order. This confirmation does not yet constitute acceptance of your order.
A purchase agreement is formed only once your order has been processed and confirmed for shipment.
We reserve the right to refuse, cancel or limit any order where necessary, including cases involving pricing errors, suspected fraud, stock limitations or unusual purchasing activity.
If an order cannot be fulfilled, we will contact you using the information provided during checkout.
5. PRICING & PAYMENTS
All prices displayed on our website are listed in EUR (€) unless stated otherwise.
Prices may change at any time without prior notice.
Shipping fees, taxes, customs charges or import duties (where applicable) may be added at checkout or charged by local authorities depending on your delivery location.
By completing a purchase, you confirm that the payment information provided is valid and that you are authorised to use the selected payment method.
We reserve the right to cancel transactions suspected of fraud, misuse or unauthorised payment activity.
6. SHIPPING & DELIVERY
We aim to process and dispatch orders as quickly as possible.
Delivery times displayed on our website are estimates only and may vary depending on shipping providers, customs procedures, peak periods or circumstances outside of our control.
While we strive for timely delivery, NISAE cannot guarantee exact delivery dates and shall not be held responsible for delays caused by third-party logistics providers.
Risk of loss or damage transfers to the customer upon confirmed delivery.
7. RETURNS & REFUNDS
We want you to love your purchase.
Returns and refunds are handled in accordance with our Return Policy, available here:
https://nisae.de/policies/refund-policy
Please review our Returns Policy carefully before placing an order, as eligibility, timelines and conditions may apply.
8. INTELLECTUAL PROPERTY
All content on this website — including but not limited to logos, branding, product photography, text, graphics, videos, designs and website materials — is the intellectual property of NISAE or its licensors and is protected under applicable intellectual property laws.
You may not reproduce, copy, distribute, modify, publish, exploit or otherwise use any content from this website without prior written permission from NISAE.
Unauthorized use of our content may result in legal action.
9. THIRD-PARTY SERVICES & LINKS
Our website may contain links to third-party services, websites or tools.
NISAE is not responsible for the content, accuracy, policies or practices of external websites or third-party providers.
Your use of third-party services is entirely at your own discretion and subject to their own terms and policies.
10. PRIVACY
Your privacy matters to us.
Any personal information collected through our Services is handled in accordance with our Privacy Policy, available here:
https://nisae.de/policies/privacy-policy
By using our website, you consent to the collection and use of your information as described in our Privacy Policy.
11. CUSTOMER FEEDBACK & USER CONTENT
If you submit reviews, feedback, suggestions, ideas, testimonials, photos or other content (“Feedback”) to NISAE, you grant us permission to use, reproduce, publish, display and share such content for business, marketing and customer experience purposes.
By submitting Feedback, you confirm that:
- you own the rights to the content or have permission to share it;
- the content does not infringe third-party rights;
- the content is not unlawful, misleading, offensive, harmful or defamatory.
We reserve the right to remove or refuse any submitted content at our discretion.
12. ACCURACY OF INFORMATION
We aim to ensure that all information on our website is accurate and up to date.
However, from time to time there may be typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, shipping information, delivery estimates or availability.
NISAE reserves the right to correct errors, update information or cancel orders where necessary without prior notice.
13. ACCEPTABLE USE OF OUR WEBSITE
You agree to use our Services only for lawful purposes and in accordance with these Terms.
You must not:
- misuse the website or interfere with its functionality;
- upload malicious software, viruses or harmful code;
- engage in fraudulent, abusive or misleading behaviour;
- copy, scrape, exploit or reproduce website content without permission;
- violate applicable laws or third-party rights;
- attempt to gain unauthorised access to our systems.
We reserve the right to suspend or restrict access to our Services if misuse is suspected.
14. ACCOUNT SUSPENSION OR TERMINATION
We reserve the right to suspend, limit or terminate access to our Services where required, including in cases of misuse, fraudulent activity, breaches of these Terms or unlawful conduct.
Termination shall not affect any rights or obligations accrued prior to such termination.
15. DISCLAIMER
While we strive to provide accurate information and a seamless shopping experience, our website and Services are provided on an “as available” basis.
We do not guarantee uninterrupted access, error-free operation or complete accuracy of all website content at all times.
Nothing in these Terms limits statutory consumer rights that may apply under applicable law.
16. LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, NISAE shall not be liable for indirect, incidental or consequential losses arising from the use of our website, products or Services.
Nothing in these Terms excludes liability where exclusion is not legally permitted, including liability for fraud, intentional misconduct or statutory consumer protections.
17. INDEMNIFICATION
You agree to use our Services responsibly and acknowledge that you may be held responsible for losses, damages or claims arising from unlawful use of the website or breaches of these Terms.
18. SEVERABILITY
If any provision of these Terms is determined to be unlawful, invalid or unenforceable, the remaining provisions shall remain valid and enforceable to the fullest extent permitted by law.
19. ENTIRE AGREEMENT
These Terms, together with our Privacy Policy, Shipping Policy, Returns Policy and any policies published on this website, constitute the entire agreement between you and NISAE regarding use of our Services.
20. TRANSFER OF RIGHTS
You may not transfer or assign your rights or obligations under these Terms without prior written consent from NISAE.
We may transfer or assign rights and obligations where reasonably necessary for business operations or legal compliance.
21. GOVERNING LAW
These Terms shall be governed by and interpreted in accordance with the laws applicable in the country in which NISAE is registered, without affecting mandatory consumer rights applicable in your country of residence.
Any disputes shall be subject to the competent courts of that jurisdiction unless otherwise required by consumer protection law.
22. SECTION HEADINGS
Headings used in these Terms are included for convenience only and do not affect interpretation.
23. CHANGES TO THESE TERMS
We may update these Terms from time to time to reflect operational, legal or business changes.
Updated versions will be published on this page with the revised effective date.
Your continued use of our Services following such updates constitutes acceptance of the revised Terms.
23. Contact Information
For questions about these Terms, please contact us at:
NISAE
Email: info@nisae.de